Not much to report…. yet.

EA emailed me today, out of the blue, asking if they could call me. I explained that I was in the UK but was more than happy to talk to them if they wanted to call. So this evening my phone rings and it is EA calling from the USA.

We were on the phone for about 20 minutes. I pointed out various things, they listened. They explained several things, I listened. We spoke about user accounts and how easy it is to set them up, visible content which may be better off deleted completely, the problems that the social media content in Showtime might present, deleted threads and a few other things.

Let’s see what happens over the next few days but it was good to talk directly with someone at EA who properly understands what is going on.

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10 thoughts on “Not much to report…. yet.

  1. Sugarmew

    Wow. I’m not really sure what to say, when I saw the ‘EA emailed me’ part, I think someone dumped my thoughts into a blender.

    But at least someone at EA actually has brains. Most of the people there seem to have feathers where their brain should be. At least when I use Live Chat to report a problem.

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  2. Yoteamo

    Hey Bluebell, I have to say I’m pleased that they bothered to call you and have a chat. I dont manage to catch alot of forum drama nevertheless I know it’s there and there are some serious issues that need addressing. Also, last week I was on facebook and was browsing the sims3 official page and there was alot of explicit videos posted. I was horrified, I was also apalled to see that these videos were still there 20 minutes later!! I had to take some screenies…the biggest thing that puts me off showtime is that I let my little sisters and daughter play but the social aspect is imho not safe.

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  3. Caspin

    Hi Yoteamo, if you have screenshots I wonder if it is worth submitting them to the authorities? It’s not as though this is the first incident, EA’s forum has been hit by the porn-poster again and again, and they are rubbish at monitoring and removing it. It’s meant to be a safe place for 13 yr olds but I’m sure even younger kids look at it too. In the UK we have CEOP but there must be equivalent online child protection groups in other countries. It’s about time EA were held to account for allowing such material to remain on their sites for so long.

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  4. Yoteamo

    Hey Caspin, well actually that may be a good idea. Its not the first time I’ve seen porn being left on their facebook for a period of time hence the screenies. I have been racking my brain thinking of who I should send something like this too so thank you, I’m also in the UK and wasnt aware of CEOP until now. I will continue to lurk facebook and see what happens over the next week or so.
    They are far too big a company to have any excuses as to why they are allowing this to happen and for explicit content to stay on their pages for upto 20 minutes. Goodness knows how many pre- teens are seeing this material My God, I’m coming up for the big 3 – 0 and even I dont wanna see it.

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  5. Pingback: How EA REALLY dealt with the troll. « Bluebellflora's Blog

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