Then contact EA, post on the forums and make a noise. Most Macs with NVIDIA GPUs still cannot play the Sims 4 since updating to El Capitan due to an issue with the game not liking NVIDIA. This affects Mac with the following graphics cards, according to reports over on the official forum:
- NVIDIA GeForce GT 640M 512 MB
- NVIDIA GeForce GT 650M 512 MB
- NVIDIA GeForce GTX 660M 512 MB
- NVIDIA GeForce GTX 675MX 1024 MB
- NVIDIA GeForce GT 750M 1024 MB
- NVIDIA GeForce GT 775M 1024 MB
El Capitan was released on the 30th September 2015. Reports started being posted pretty much straight away that the game was unplayable whereas before the OS upgrade it had been working fine. Can you believe that this problem still hasn’t been fixed, 5 months later? No, I’m not particularly surprised either. Anyone remember the almighty mess that EA managed to not bother with when Lion was released? Or how about the other NVIDIA issue that took them forever to fix?
SimGuruJanitor, who had already popped up on the stickied thread on the official game forum, gallantly informed us that a December patch would “address many of these issues”:
See what he did there? He pretty much blamed Apple for the game not working. Isn’t that the nice, easy way out? Plenty of software engineers and developers manage to keep up with Apple and support their latest OS offerings but not EA. It is irritating that graphics updates come through Apple in OS updates but that’s the way it works and EA know that.
He then disappeared, never to be heard from again. He’s been tagged but never responded. It’s now the 2nd March and the game is still unplayable.
Bluebellflora 
I haven’t played The Sims since I bought a new Mac in January.
Spec: Imac Retina 5K 27 inch late 2015. OS X El Capitain 10.11.3. Processo:r 4Ghz Intel core i7. 32GB 1867 MHz DDR3. Graphics: AMD Radeon R9. M395X4096MB.
I downloaded TS4 on it and tried to play but the graphics looked like something pre TS2. It was pretty bad and I couldn’t be asked with all the problems you get with playing sims on a Mac so I’ve taken a break. EA may be getting a wee better with customer service but still not supporting Mac and actively promoting the game for it has finally gotten to me and I’m just sick of having to find solutions that EA should have come up with in the last 7 years.
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Did enable the retina setting in the graphic options in game? It should look amazing on that Mac!
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