EA released a patch to fix the crashing issue introduced in the 11 November patch and have managed to introduce two new issues for Mac users. We currently have three potentially game breaking issues but thankfully there do appear to be workarounds for them. Please note that whilst these seem to be problems that can affect your game at any time, these threads are very specific to the November patches. Please read the links to see if your issue is one of them:

1. Game stuck on the loading screen
   1. Link – AHQ thread here
   2. Cause – no idea
   3. Fix – right click on the game in your Origin games library and select Repair game.
2. World select screen is blank
   1. Link – AHQ thread here
   2. Cause – could be another problem linked to the loading screen issue above.
   3. Fix – right click on the game in your Origin games library and select Repair game.
3. Freezing and Lag
   1. Link – AHQ thread here
   2. Cause – possibly bloated saves, look in your saves folder. If you have one or more save files that is abnormally large this could be causing the issue.
   3. Fix – no 100% fix yet but try choosing Save as… when saving your game and save as a new file. If the backup saves, ending in .ver2 or a different number, are bloated try moving them to a folder on the desktop and just load the main save file.