AHQ has updated the EA App forum:
The FAQ has also been updated to incorporate basic Mac/EA App troubleshooting
I’m not yet seeing any switch options when I open Origin, is anyone out there seeing anything? Maybe it’s being slooooooowly rolled out š¤
Hello, yesterday the option appeared for me. all my games (the sims 3 and 4) were in English. English is not my native language so I searched to change language but nothing came up. I got desperate and uninstalled it (I never uninstalled the Sims 3 so everything was kind of new to me) and when I went to reinstall it, I couldn’t play it anymore. I sent a message to EA support and I’m still waiting. So while I was waiting I came across your website. I saw that you have a tutorial but it seems that it only works for the 32-bit version. I don’t know if I’m asking too much, but if it’s possible, could you help me resolve this problem. I’ve been looking at your website and I see that you already have experience in these matters.
LikeLike
Oh no! Can I ask where you are geographically? I think they’re rolling it our gradually š¦
For TS3, what do you mean you couldn’t play it anymore? It isn’t available in EA App or you’ve downloaded the 64-bit version and it isn’t working?
LikeLike
I appreciate your quick response! So, I live in Europe in Luxembourg, and initially, I could play normally on Origin until around 5:00 PM when I logged back into Origin and received a message to switch platforms. I accepted, and the transition was quick. When I entered The Sims 3, everything was in English, just like in The Sims 4. English is not my native language, so I tried to see if anyone else had the same problem as me, but I found nothing. By then, I was in a panic, so I had the foolish idea to uninstall the game, even though I had never done it before. I uninstalled the game through the EA App, but when I uninstalled it, I realized that the files in Electronic Arts were still there. So, I removed them and put them on my desk and reinstalled The Sims 3. However, without the expansions and packs, to speed up the process. When I logged back in, everything was in Portuguese again, and when I tried to enter the gameplay, I was kicked out. I decided not to mess with the files until someone reliable helped me, so I sent a message to EA support, but they haven’t responded yet. I went to see if your website had any tutorials, and when I saw it, it said it only worked on the 32-bit version.
LikeLike
Thanks, very helpful š There is already a language post in the EA App Mac forum here – https://answers.ea.com/t5/Technical-Issues-Mac/The-Sims-4-EA-app-language-change/m-p/13580148 would really help if you posted too.
LikeLike