Sims 3 64-bit – installing Store content, Exchange items and CC and packs not showing in Launcher

There are lots of threads and posts highlighting the issues with installing external content into the game since the Sims 3 64-bit was released. There have ALWAYS been issues installing content through the Launcher, this is nothing new, but after having done some proper testing and actually understanding what is going on with this updated version I can post about it. I also have this instructional post about how to successfully install Store content separately.

Why is this happening?
Essentially the Launcher and Origin are not talking to each other properly. An Installer Data folder is not being created in Macintosh HD⁩ > ⁨Users⁩ > ⁨[UserAccount] > ⁨Library⁩ > ⁨Application Support⁩ > ⁨Origin⁩. This folder is important because it stores the preference files associated with your Origin account for the base game and installed packs

  • If the Installer Data folder does not exist, and it does not contain the .plist files for your base game and downloaded packs, they will not show in the Launcher.
  • If the base game does not show in the Launcher then it is not possible to install Store/Exchange/CC items.
  • If Store/Exchange/CC items require EPs or SPs to function then it will not be possible to install that content without the relevant pack showing as installed in the Launcher.

Where can I look for the Installer Data folder?
In Finder click on Go in the menu bar then Go to folder… In the window copy and paste the following then press Go:
~/Library/Application Support/Origin
The Origin folder will open.

How do I fix it?
Firstly, navigate to the Origin folder as above and create a new folder called Installer Data:

Then:

Base game not showing in the Launcher:

  • Right click the game in your Origin games library and select repair. This will create a base game .plist file in the Installer Data folder resulting in the base game showing in the Launcher.

Expansion and Stuff Packs not showing in the Launcher:

  • Open the Sims 3 Packs folder in your Applications folder, or wherever your Origin games are installed to:
  • You will see a folder for each owned pack labelled EP and SP followed by a number. Open each pack folder and trash the GameData folder:
  • Open Origin and re-download your packs. The .plist files for each Pack should now be in the Installer Data folder and the Packs should show up in the Launcher.

If you run the Origin reset tool you will need to repeat the steps above.

Edit – adding this screenshot to show yes, it is absolutely possible to do this. CC may show up as Store content, Store content may not actually show as Store content in the catalogue but it does show. Make sure you are following the instructions fully 🙂

Sims 4 not loading CC or Mods – storage issues

If your CC/Mods aren’t loading in-game, and you have checked that the CC/Mods are properly installed, it is most likely the same reason as saves not loading, your iCloud Drive settings are pushing data to iCloud because your internal storage is full and you have Optimise Mac Storage enabled in System Preferences > Apple ID/iCloud.

Older documents will be stored only in iCloud when space is needed. If your internal storage is getting full it doesn’t matter how many files you keep adding to the Mods/Saves folder, the older files will be stored only in iCloud where the game cannot access them. If you keep adding files it will in fact push more files to the cloud.

To get round this you need to either disable the Optimise Mac Storage setting or, if you are feeling brave, use a symlink to redirect your Sims 4 folder to an external drive.

Remember CC/Mods must also:

  • be enabled in the in-game options
  • Be unzipped (unless the creator dictates otherwise) in .package or .ts4script format
  • be placed directly in the Mods folder

Sims 3 64-bit error – Base game is incompatible with the current Sims 3 expansion pack

If you’re getting this error:

Go into your Sims 3 user data folder (Documents > Electronic Arts > The Sims 3) and delete the Version.tag file. This affects users loading data from the original 32-bit game folder which was patch level 1.67. The 64-bit Metal version is 1.70. Trashing this file removes the mismatch which confuses the game.