Issues playing The Sims 4 on 16″ MacBook Pros

Seen quite a few posts now from Sims players with the 2019 16″ MacBook Pro whose games either crash constantly or have dreadful graphics with appalling screen tearing. The Config.log files are showing that the AMD Radeon Pro 5300M and 5500M are now supported but there are still issues. Symptoms may be:

  • Screen tearing
  • Game crashing, especially when trying to load a household
  • Flooring disappears and the terrain is visible
  • Black lines and patches in the game window

There are a few things that have worked for users and definitely worth trying:

  • Disable iCloud Drive in System Preferences
  • Disable Retina display in the in-game graphics options
  • Enable Vertical Sync in the in-game graphics options

You could also try toggling between fullscreen and windowed mode by holding down CMD, CTRL and F.

We have a thread running at Answers HQ for these issues too, please take the time to post your problem and click the Me Too button in the opening post so EA see it 🙂

New day, new patch, no apparent Mac fixes on the horizon

PC: 1.60.54.1020/Mac: 1.60.54.1220 has just been released with various bug fixes, none of which seem to address the multitude of Mac specific bugs starting to pile up.

If you’re on a Mac and no longer experiencing one or more of these issues please let me know so I can feel slightly happier that we’re not seemingly being overlooked again:

  1. Cannot run the game in macOS 10.11 El Capitan
  2. Cannot run the game in macOS 10.12 Sierra with AMD GPUs
  3. Static type lines across game screen
  4. Lines appearing over UI at bottom of the screen
  5. First Person View off centre
  6. Glitchy UI (not attributed to Mods)
  7. Shadow line following your Sim indoors
  8. Black square shadow under Sim

1 & 2 – are game breakers unless you update your version of macOS through the Mac App Store.

3 – may be fixed by turning off Edge Smoothing.

4 – can be fixed by playing in windowed mode.

5 – can be fixed by disabling Retina display in the in-game graphics options

6 – can be fixed by not skipping through the loading screens when launching the game

7 – no fix

8 – can be fixed by editing the GraphicsRules.sgr file (follow link above)

The Sims 2 now 64-bit, compatible with macOS Catalina

Woohoo! Thanks to those lovely folks at Aspyr, Mac users running 10.15 Catalina will now be able to run  The Sims 2.  First SimCity and now Sims 2, all we’re waiting for is EA to release their promised 64-bit upgrade of Sims 3 and we’re all done.

Just open the App Store and search for Sims 2. Alternatively, here’s the direct link.

The upgrade is free if you have already purchased the game through the App Store, otherwise you will need to pay for it, the price is currently £28.99 in the UK.