The Sims 4 Legacy Edition ‘Initialization error at start up’ in macOS 10.13 High Sierra

Update 25/11/19 – this issue has now been fixed in the Mac Legacy Edition patch 1.58.69.1610


Mac users running High Sierra on non-Metal supported Macs are reporting that the Legacy Edition of Sims 4 will not load successfully:

Unable to start:

Initialization error at start up.

[135dec40:90f690cf:00000075:495f32a0]

If you are getting this error there are two workarounds you can try.

Option 1:
In Origin right click/CTRL click on the Sims 4 in your Games Library, select Game Properties then Advanced Launch Options and choose English from the drop down menu:

After you have successfully loaded the game in English you should be able to switch back to your native language.

Option 2:

  1. Right click on the Sims 4 in your Applications folder and select Show Package Contents. You should now see three folders and one file in the Finder window:
  2. Click on the installer.plist file once to select it, go to Edit > Copy (or CMD and C).
  3. Open the Contents folder then the Resources folder.
  4. Right click on The Sims 4 app in the Resources folder (the one with the game icon)  and select Show Package Contents again. There should just be one folder in the Finder window called Contents.
  5. Go to Edit > Paste (or CMD and V) to paste the installer.plist file you just copied into this folder. It should look like this:
  6. You should now have the installer.plist file in two locations.

Either of these workarounds should result in a game that successfully launches. Hopefully EA will release a fix soon but in the meantime this should get you back in your game.

Boxy shadows under Sim since 1.58 patch

Do you have these horrible shadows under your Sims since downloading the Discover University patch?

thanks to Ryguy2707 for the screenshot

You can get rid of them in several ways like enabling laptop mode or disabling post processing effects. My preferred method is to edit the GraphicsRules.sgr file as it does not affect any other graphics settings. You will need to apply this fix after each patch update as the file will be replaced (or until EA fix the problem):

  1. Right click on the game in your Applications folder and select Show Package Contents
  2. Navigate to the Contents folder then open the GraphicsRules.sgr file with TextEdit
  3. Hold down CMD and F to bring up the search box and enter SSAO
  4. There should be four results of SsaoEnabled that come up
  5. Make sure the value next to it is false for each instance:
    prop $ConfigGroup SsaoEnabled false
  6. Close the file, it should automatically save

They should now be gone!

Sims 4 Legacy Edition is finally here for non-Metal Macs and Lion users

EA today finally released the legacy edition of the Sims 4 for those on older machines. The legacy edition is now the default version of the Sims 4 for Mac users on pre-2012 Macs which do not support Metal and for PC users running 32-bit Windows:

The Sims 4 Legacy Edition provides long-term support for computers that rely on older technologies. You only need to download Legacy Edition if you received a message saying you need it when you tried to open The Sims 4. You can also reference the system requirements for The Sims 4 base game; if you meet those, you do not need to download Legacy Edition.

This is not an automatic update, you need to manually download the legacy edition by clicking on the Sims 4 in your Games Library in Origin then click on Extra Content and scroll down to near the bottom:

Your saves should automatically transfer over but make sure to create a back up of your Sims 4 folder before downloading, in case everything goes horribly wrong. EA_Mai has updated her FAQ in the Mac forum at Answers HQ here.

For those running 10.7 Lion who inadvertently updated in September and now have a game which will not launch, you need to download this legacy version and you will be able to play again.