The DiP_STAGED error that can show up when trying to patch your game seems to be caused when a user tries to update the game in a different user account on their Mac than the one where the game is installed to. Let me explain:
- You have two Applications folder available to you when you are logged in on a Mac:
- Macintosh HD/Applications (the system Applications folder)
- Macintosh HD/Users/[your user account]/Applications (your specific user Applications folder)
- Origin will normally install by default to Macintosh HD/Applications
- The Sims 4 will normally install by default to Macintosh HD/Users/[your user account]/Applications
- If you are logged into a different user account on your Mac to the one that the game is installed to, you will still be able to play it as Origin is installed in the System Applications folder and the game is played through Origin. However, if you try to update the game in the different user account you will probably encounter the DiP_STAGED error.
Make sure you are logged into the user account the game is installed to and update the game there. Occasionally this issue can completely break the game and unfortunately the only answer is to completely uninstall and reinstall the game.
This isn’t really much of an issue as the packs are in fact downloaded and show up in the game but it is confusing some because Origin shows Download in the orange button instead of Play. The fix is super easy and requires creating a new folder in the Applications folder where the game is installed, and moving across a bunch of folders from the game app. Full instructions on how to do this are detailed in this thread at Answers HQ.
This is only relevant for users with an existing installation of the game. If you have installed the game since the 7 April patch you don’t need to worry about this as Origin has created the new folder for you.
If you’re looking to buy the Sims 4 you need to be aware that buying it through Origin isn’t currently as straightforward as it should be. EA are really pushing Origin Access subscriptions at every step of the purchasing process, trouble is that Origin Access (OA) is not available to Mac users so a lot of new Sims players are unwittingly buying the OA subscription which is completely useless to them. The trial version of the game is also not available to Mac users so don’t even bother trying to download it.
- Go to Origin.com or download and install the Origin client. Log in with your EA/Origin account if you already have one or create a new one.
- Find the Sims 4 base game and click Get The Game:
- Ignore the massive adverts trying to get you to buy Origin Access and click on the Buy Now button:
- You will then be taken to the next option asking you which version of the base game you would like to buy. Click the one you want and follow the rest of the instructions. Ignore the Origin Access advert at the bottom of the page.
- For further help installing the game see full instructions here.
If you have unwittingly purchased an Origin Access subscription and want to cancel it:
- Log into your Origin account
- Hover over your name in the bottom left corner and select EA Account & Billing
- In the web browser window that opens to your EA account page select Origin Access from the menu on the left side and follow the instructions to cancel the subscription