Just a quick reminder because EA have recently launched Origin Access Premier – as of today, 1st August 2018, neither Origin Access nor Origin Access Premier are available for macOS.
You will need to Boot Camp your Mac and run Windows if you would like to take full advantage of these services. You will get a warning window if you try to purchase Origin Access on a Mac:
So if you don’t want to be charged, don’t click on the Join Anyway button!
Finally! After two false starts with the previous patches and promises of Origin Error Reporting (OER) finally coming to Mac, it’s here!
With the latest update, 10.5.12, you can now find the OER tool under the Help dropdown when you have Origin open:
Simply click on it and fill in the details required in the pop up window:
For more information on OER including what it does, when to use it and how it helps EA, read the OER page here.
If Origin is not opening for you at all, you can still use OER to send diagnostic information to EA:
- Right click on the Origin app in your Applications folder and select Show Package Contents.
- In the Finder window navigate through to Contents > Applications.
- There should be a file in the folder called OriginER. Double click on it and the OER will open.
Having Origin enabled in-game has always caused issues on Macs. As well as causing lagging issues it can also cause your game to not load, something which seems to be becoming more frequent amongst players. So the best thing to do is just disable it. Unfortunately you will have to do this after each Origin update as it annoyingly enables itself each time.
- Open Origin then click on Origin > Preferences in the menu bar
- Click on Origin in-game on the right side
- If Origin is enabled in-game the button will show green. Click on it to turn it off so it looks like the picture above.