New day, new patch, no apparent Mac fixes on the horizon

PC: 1.60.54.1020/Mac: 1.60.54.1220 has just been released with various bug fixes, none of which seem to address the multitude of Mac specific bugs starting to pile up.

If you’re on a Mac and no longer experiencing one or more of these issues please let me know so I can feel slightly happier that we’re not seemingly being overlooked again:

  1. Cannot run the game in macOS 10.11 El Capitan
  2. Cannot run the game in macOS 10.12 Sierra with AMD GPUs
  3. Static type lines across game screen
  4. Lines appearing over UI at bottom of the screen
  5. First Person View off centre
  6. Glitchy UI (not attributed to Mods)
  7. Shadow line following your Sim indoors
  8. Black square shadow under Sim

1 & 2 – are game breakers unless you update your version of macOS through the Mac App Store.

3 – may be fixed by turning off Edge Smoothing.

4 – can be fixed by playing in windowed mode.

5 – can be fixed by disabling Retina display in the in-game graphics options

6 – can be fixed by not skipping through the loading screens when launching the game

7 – no fix

8 – can be fixed by editing the GraphicsRules.sgr file (follow link above)

Boxy shadows under Sim since 1.58 patch

Do you have these horrible shadows under your Sims since downloading the Discover University patch?

thanks to Ryguy2707 for the screenshot

You can get rid of them in several ways like enabling laptop mode or disabling post processing effects. My preferred method is to edit the GraphicsRules.sgr file as it does not affect any other graphics settings. You will need to apply this fix after each patch update as the file will be replaced (or until EA fix the problem):

  1. Right click on the game in your Applications folder and select Show Package Contents
  2. Navigate to the Contents folder then open the GraphicsRules.sgr file with TextEdit
  3. Hold down CMD and F to bring up the search box and enter SSAO
  4. There should be four results of SsaoEnabled that come up
  5. Make sure the value next to it is false for each instance:
    prop $ConfigGroup SsaoEnabled false
  6. Close the file, it should automatically save

They should now be gone!

Sims 4 crashes or freezes when trying to access the Gallery or Library – workaround

This issue has been quite prevalent since the August 2019 patch. We have a thread running on it over at Answers HQ here. When the user tries to access the gallery and/or their Library the game will freeze but more often than not, crash.

SimsQARobo has helpfully suggested accessing the Gallery through a web browser but there does seem to be another fix which is working, it involves trashing a game file, EAWebKit.so, which rebuilds itself after a game repair.

Wordaround:

  1. Right click on the Sims 4 in your Applications folder and select Show Package Contents
  2. Navigate to Contents > Frameworks
  3. Drag the EAWebKit.so file to the Trash
  4. Open Origin, right click on the game in your Games Library and select Repair Game

The file will be recreated after the repair and you should now be able to access the Gallery and your Library again.