Origin Technical Preview (beta) was updated at some point this week and it seems like they’ve finally addressed the issue of repairing the game only repairs the base game and not all Expansion, Game and Stuff Packs (and Kits).
Hope this makes it into the general release whenever that happens, I think a week or so after the technical preview is released? Great news though, it now means we don’t have to manually force a re-download of a pack to fix pack corruption.
This article relates to a specific Category ID in the lastCrash report. These IDs can change after a patch. Patch number and relevant Category ID are clearly listed below.
Patch 184.108.40.2060, Category ID 0xf29580
Of course, there are many reasons why the game can crash – out of date CC/Mods, corrupted save, gameplay bug, low spec. machine, Origin in-game enabled, lots of different reasons. One of the current reasons since the December patch is down to the user’s Origin avatar. We have had this before but it was fixed a few months ago. It is also a common cause of Gallery crashes for Mac users.
If you have a lastCrash.txt file in your Documents > Electronic Arts > Sims 4 folder open it up using TextEdit and look for the category ID. If it is the same ID as above it means your crashing is caused by your Origin avatar.
To fix it open Origin, click on your profile in the bottom left corner then click on the orange button saying Edit on EA.com next to your profile image in the main window. In the browser window that opens click on your profile picture and choose a new avatar. You can upload your own or choose one from the avatar gallery.
Once you have changed it quit Origin and restart and you should be good to go.
And that fixed it. Looks like Origin, yet again, is to blame for another catastrophic game failure. I managed to put my Sims 4 folder containing my saves, mods and other content back into the game with no problems.
This problem seems to be down to corrupted downloads and seems more prevalent after an update, as reported by others at Answers HQ. If you’re experiencing this, make sure you back up your Sims 4 folder and be prepared to completely uninstall the game AND Origin in order to fix it 😡