AHQ has updated the EA App forum:
The FAQ has also been updated to incorporate basic Mac/EA App troubleshooting
I’m not yet seeing any switch options when I open Origin, is anyone out there seeing anything? Maybe it’s being slooooooowly rolled out 🤔
If you play Sims 4 in Windows through Steam and have purchased Sims 4 DLC (Expansion, Game and Stuff Packs and Kits) through Steam, this content will not be available to you if you switch to Mac. There is no Steam version of the game available for Mac users so you will be switching to using Origin (or EA App at some point when it is released for Mac). DLC is not transferable between Steam and Origin for Mac. Furthermore, you will need to unlink your Steam account from your EA account to even get the base game to run on a Mac as it interferes with your game entitlement in Origin.
The quickest and easiest solution to this problem is to create a new EA account, log into Origin using that account and download the base game for free. Use this account to purchase or redeem DLC to add to your game.
The other alternative is to unlink your EA and Steam accounts and then download the base game for free and purchase/redeem DLC to add to your game in Origin.
To be clear, you do not need to purchase DLC through Origin. If you prefer to use a 3rd party site (not advisable unless it’s one of EA’s approved retailers, there are some dodgy sites out there), you can simply redeem the product code in Origin.
How disappointing although of course inevitable. Today EA announced that the EA App will be arriving on macOS soon. In what must have been a fun news item to write, given that barely any of it is actually true, EA proudly stated “…it’s the best place for you to experience EA’s incredible games, services and content.” and “…you can ensure that your games are ready to play when you are”. You can read all about how unstable and buggy EA App is for Windows users over on the EA App bug forum here. Yes I know Origin isn’t much better but since the launch of EA App we’ve had it considerably better than Windows users (apart from the September 2023 patch).
A small flavour of what we most probably have to look forward to:
Horse Ranch Pack will not install
Individual Pack download issues
Kit showing as unowned after purchase
Horse Ranch Pack installed but not present in game
Hopefully these issues, which seem to pop up frequently in EA App, are also down to the hell-hole that is Windows and maybe our lovely macOS will run the app a whole lot smoother. But I really don’t hold out much hope….. If you want to read further, EA_Kent (don’t shoot the messenger) posted some further details over at Answers HQ in this general info and FAQ post.
Bluebellflora 