Finally! After two false starts with the previous patches and promises of Origin Error Reporting (OER) finally coming to Mac, it’s here!
With the latest update, 10.5.12, you can now find the OER tool under the Help dropdown when you have Origin open:
Simply click on it and fill in the details required in the pop up window:
For more information on OER including what it does, when to use it and how it helps EA, read the OER page here.
If Origin is not opening for you at all, you can still use OER to send diagnostic information to EA:
- Right click on the Origin app in your Applications folder and select Show Package Contents.
- In the Finder window navigate through to Contents > Applications.
- There should be a file in the folder called OriginER. Double click on it and the OER will open.