Sims 4 bug – teeth and eyes showing in First Person View

This is not a Mac only bug but affects users with integrated Intel chips. In the Mac family that is 13″ MacBook Pros, non-Touch Bar entry level 15″ MacBook Pros, all MacBook Airs, all MacBooks, Mac minis and entry level iMacs.

The bug is seen when entering First Person View/Camera in live mode:

Thankfully SimGuruNick has found a workaround and tweeted it for Windows users:

To access the GraphicsRules.sgr file on a Mac and make this change:

  1. Right click/Ctrl click on the Sims 4 app in your Applications folder and select Show Package Contents from the menu that appears.
  2. Open the Contents folder then double click the GraphicsRules.sgr file to open with TextEdit.
  3. Hit CTRL and F to bring up the search bar, type in skinning then hit enter.
  4. You should get two hits, the first one will already say false at the end. The second will say true and will be under the Intel section. 
  5. Change the true to false then quit TextEdit, the file should automatically save. If it prompts for a save, save it.

You should now be eyeball and mouth free! Thanks to SimGuruNick for posting the workaround and also to adambrown_1982 at AHQ who allowed me to use his pictures and confirmed that changing the value to false also works.


Water slide bug in the Sims 4 Backyard Stuff Pack

If your Sims are glitching out whilst using the water slide in the new Backyard stuff pack it may be because you have integrated Intel graphics. This is affecting both Macs and PCs but most of the reports are coming in from Macs running different versions of OS X. Intel chips can be found in 13″ MacBook Pros, MacBook Airs, MacBooks, entry level 15″ MacBook Pros, Mac minis and 21″ iMacs. So most Macs unfortunately.

The good news is that EA are aware of the issue and have managed to reproduce it. Let’s hope they fix it soon.

Update (22.07.16) – EA have just released a beta fix for this issue in the form of a mod to add to your game. Please read SimGuruModSquad’s post here for instructions and links –

Update (26.07.16) – This issue has now been resolved in todays patch