Good news! Today’s patch (16/07/19) has resolved the Trackpad gesture issues introduced in the June patch. But of course there’s bad news too, the following significant Mac bugs are still not fixed:
Come on EA, it’s starting to feel like Sims 3 all over again…..
Update 16/07/19 – This issue has now been fixed in the July patch, 18.104.22.1680.
Users are reporting that their Trackpad gestures aren’t working properly since updating their game to 22.214.171.1240 today (18/06/19). We have a thread running at Answers HQ about this, please take a minute to post the following if you are experiencing issues with your in-game Trackpad controls since updating your game:
- List of gestures you normally use the Trackpad for (e.g. swipe or pinch to zoom)
- Have you changed any default Trackpad settings in System Preferences?
- Your Mac info: click on the Apple in the menu bar > About This Mac and post these details about your Mac:
- macOS version
One or other of the Zoom and Rotate functions will work using the trackpad but not both, depending on which action you first used when you started playing. Please make sure to click the all important Me Too button on the AHQ thread too. Remember, EA need to know what Mac you are on in order to try and narrow down the cause. The more people who provide their specs. the better 🙂
To get around this issue and still be able to zoom and pinch in your game:
Zoom – two finger swipe up and down the trackpad (like scrolling up and down a page) or use the + and – keys.
Rotate – use the < and > keys.
This is not a Mac only bug but affects users with integrated Intel chips. In the Mac family that is 13″ MacBook Pros, non-Touch Bar entry level 15″ MacBook Pros, all MacBook Airs, all MacBooks, Mac minis and entry level iMacs.
The bug is seen when entering First Person View/Camera in live mode:
Thankfully SimGuruNick has found a workaround and tweeted it for Windows users:
To access the GraphicsRules.sgr file on a Mac and make this change:
- Right click/Ctrl click on the Sims 4 app in your Applications folder and select Show Package Contents from the menu that appears.
- Open the Contents folder then double click the GraphicsRules.sgr file to open with TextEdit.
- Hit CTRL and F to bring up the search bar, type in skinning then hit enter.
- You should get two hits, the first one will already say false at the end. The second will say true and will be under the Intel section.
- Change the true to false then quit TextEdit, the file should automatically save. If it prompts for a save, save it.
You should now be eyeball and mouth free! Thanks to SimGuruNick for posting the workaround and also to adambrown_1982 at AHQ who allowed me to use his pictures and confirmed that changing the value to false also works.