Sims 4 bug – teeth and eyes showing in First Person View

This is not a Mac only bug but affects users with integrated Intel chips. In the Mac family that is 13″ MacBook Pros, non-Touch Bar entry level 15″ MacBook Pros, all MacBook Airs, all MacBooks, Mac minis and entry level iMacs.

The bug is seen when entering First Person View/Camera in live mode:

Thankfully SimGuruNick has found a workaround and tweeted it for Windows users:

To access the GraphicsRules.sgr file on a Mac and make this change:

  1. Right click/Ctrl click on the Sims 4 app in your Applications folder and select Show Package Contents from the menu that appears.
  2. Open the Contents folder then double click the GraphicsRules.sgr file to open with TextEdit.
  3. Hit CTRL and F to bring up the search bar, type in skinning then hit enter.
  4. You should get two hits, the first one will already say false at the end. The second will say true and will be under the Intel section. 
  5. Change the true to false then quit TextEdit, the file should automatically save. If it prompts for a save, save it.

You should now be eyeball and mouth free! Thanks to SimGuruNick for posting the workaround and also to adambrown_1982 at AHQ who allowed me to use his pictures and confirmed that changing the value to false also works.

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CC and Mods not showing up in game

Lots of reports of CC and Mods not showing up in game recently so I thought a reminder on where your Sims 4 user data folder must be located may help.

Many of you install the game on an external drive to save space on your internal storage. Whilst this is fine and easy enough to do via Origin (Origin > Preferences > Installs & Saves > Game Library Location), you cannot do this with your user data folder. This is the Sims 4 folder that contains your saves, CC/Mods, screenshots, game settings, tray items and more. This folder must be located on your internal drive, the full file path should be Macintosh HD > Users > (your Mac user account name) > Documents > Electronic Arts > The Sims 4. You can check this file path by clicking on your Mods folder, holding down CMD and pressing i to bring up the info window for the folder:

Your internal storage may have a different name if you have renamed it, partitioned your drive, reformatted it, replaced it or are booting up from an external drive with a version of macOS installed.  If you have iCloud Drive enabled you must not have it set to store your Documents folder in the cloud as the game will not be able to find it and will create a new folder each time you launch it. For help with this please read this article.

The CC/Mods you use must meet the following criteria:

  • be only unzipped/extracted  .package files placed in the Mods folder. You can create your own sub folders within the Mods folder and place the package files in those folders if you like.
  • Sims 4 CC/mods only

If you download CC  in RAR, 7-Zip or another compressed format that your Mac cannot extract please read this article for further help.

Sims 4 Cats and Dogs CAS bugs in macOS

Here’s a couple of CAS glitches which are being reported in the community by Mac users:

Gladiator sandals:
The straps are disappearing with some outfits and just showing as shadowed lines:

They do not appear properly in live mode either:

Edit – Crinrict has confirmed that this sandal bug is also appearing on Windows.

Cat collar (the one that Doc is wearing in the Lynx household in Brindleton Bay):
The cat appears either glowing and shiny or with pixellated fur:

A quick fix for this is to enable testingcheats true in the cheat console then Shift click on the cat and choose Modify in CAS. Change the cat’s collar.

If you come across anymore bugs please let me know in the comments below 🙂