Issues playing The Sims 4 on 16″ MacBook Pros

Seen quite a few posts now from Sims players with the 2019 16″ MacBook Pro whose games either crash constantly or have dreadful graphics with appalling screen tearing. The Config.log files are showing that the AMD Radeon Pro 5300M and 5500M are now supported but there are still issues. Symptoms may be:

  • Screen tearing
  • Game crashing, especially when trying to load a household
  • Flooring disappears and the terrain is visible
  • Black lines and patches in the game window

There are a few things that have worked for users and definitely worth trying:

  • Disable iCloud Drive in System Preferences
  • Disable Retina display in the in-game graphics options
  • Enable Vertical Sync in the in-game graphics options

You could also try toggling between fullscreen and windowed mode by holding down CMD, CTRL and F.

We have a thread running at Answers HQ for these issues too, please take the time to post your problem and click the Me Too button in the opening post so EA see it 🙂

Sims 4 Discover University – only available on Metal supported Macs

University is coming, one of the most requested packs in the long line of Sims 4 additional content. Whilst this is great news for some, for those on pre-2012 Macs not capable of supporting Metal it’s not good news. EA have announced the system requirements for the pack to support only Metal supported Macs:

MINIMUM SPECS:
OS: Metal required. Mac OS® X 10.11 (El Capitan)
CPU: Intel Core 2 Duo 2.4GHz Processor or better
RAM: At least 4 GB RAM
HARD DRIVE: At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO: NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better
INPUT: Keyboard and Mouse
ONLINE REQUIREMENTS: Internet connection required for product activation.

RECOMMENDED SPECS:
OS: Mac OS® X 10.11 or later
PROCESSOR: Intel Core i5 or better
VIDEO CARD: NVIDIA GTX 650 or better
MEMORY: 8GB RAM
HARD DRIVE: 18 GB of Hard Drive space

Don’t be confused if your Mac meets all the other minimum requirements, even if it is running El Capitan. If it is not one of the machines listed below, it will not run University:

Maybe this means the Legacy Edition of Sims 4 for non-Metal Macs is coming soon……..?

Metal upgrade postponed for Sims 4

On the plus side everyone gets the opportunity to play Island Living. I say opportunity because it looks absolutely delicious in the trailer with high graphics but I shouldn’t imagine low end machines will handle it well:

On the down side, we’re still waiting for our Metal upgrade that EA said would be released in June and, I’m hoping, will provide a noticeable boost in performance for Metal supported Macs:

Please remember, EA dropping support for 32-bit machines in the Sims 4 is irrelevant to all Mac users. The Sims 4 has always been 64-bit for us. This is also NOT related to Apple dropping support for 32-bit apps in macOS 10.15 Catalina.