Sims 4 on a Mac – Major Bugs update

Grey and opaque windows

All non-Retina MacBook Pros and MacBook Airs with integrated Intel graphics which have Laptop Mode enabled in the in-game Graphics Options are experiencing grey/opaque windows. When Laptop Mode is disabled the windows appear normal but performance is diminished. Some are reporting that their games crash if they do not have Laptop Mode enabled.

  • All 11″ MacBook Airs from early 2011 to present
  • All 13″ MacBook Airs from early 2011 to present
  • All 13″ MacBook Pros from early 2011 to present
  • Mid 2014 15″ MacBook Pro 2.2GHz Intel Core i7

I suspect this is causing an awful lot of the crashing issues people are reporting without realising it’s their graphics card causing it.

There is no solution at the moment. If your game is affected by this you have to decide whether you want decent looking windows with poor overall performance or bugged windows with good overall performance. We have a thread on the Mac forum detailing Macs affected in the hope EA see it and release a patch. The more posters we get reporting this issue the sooner EA will release a patch, hopefully!

Intel HD 4000

This issue is still ongoing. Please read my previous blog post about a workaround if you have changed your Graphics Options and cannot now launch your game. EA are aware of this issue but have not yet released a patch.


CC and Mods causing the game to crash

SimGuruModSquad acknowledged that there were errors in the game which were causing crashes for people who use CC and/or Mods. A patch was released today to fix some of these errors but EA are still working on resolving the issue . If you are affected please head over to the stickied thread on the Mac forum for updates.



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