Sims 3 64-bit error – Base game is incompatible with the current Sims 3 expansion pack

If you’re getting this error:

Go into your Sims 3 user data folder (Documents > Electronic Arts > The Sims 3) and delete the Version.tag file. This affects users loading data from the original 32-bit game folder which was patch level 1.67. The 64-bit Metal version is 1.70. Trashing this file removes the mismatch which confuses the game.

64-bit Sims 3, quick pointers after installing

MaxisJoe has reported that they are currently rolling out the fix for the Installation Verification Error that affected everyone when the game launched yesterday. There is nothing you need to do for this, it will be a fix behind the scenes. You will be able to tell when you have it because a CD key will show up in Origin. Click on the Sims 3 64-bit in your Origin games library then the cog/gear then Game Properties. If you see a serial code next to CD Key then you should now be able to play:

Some brief points on this updated version for Mac players, in no particular order. This list is not exhaustive. You should also check out Puzzlezaddict’s excellent guide here at Answers HQ which will be regularly updated as we familiarise ourselves with this updated version of Sims 3:

Store items

  • download all your store stuff again from the Sims 3 Store. I have tried and tried to copy over my saved store content into the The Sims 3 > Downloads folder but just could not get it to install. I did however manage to happily use Safari and the link between the browser and Origin then Launcher seems to be solid.
  • If you need help with installing Store items please see this article which is still relevant to both versions of Sims 3.

Exchange – Downloading from the Exchange can be a bit hit or miss. If you’re having issues please do the following:

  • In Finder click on Go in the Menu bar then Go to folder. In the window copy and paste this ~/Library/Application Support/Origin/ then press Go. You should now be in a folder called Origin. Create a new folder called Installer Data, if there is not already one there, then repair the game.

Cheat console

The cheat console is now CMD, Shift and C, not CTRL, Shift and C.

Camera

The camera controls are awful and really buggy. Be slow and patient with them, don’t start hitting lots of keys to try and get them to work.

Catalogue items

If you are using a trackpad do not try and scroll in the build/buy catalogue. It’s really glitchy. Use the scroll bar at the side or use a mouse.

Installation Verification Error – Sims 3 64-bit and Metal for Mac

The Sims 3 64-bit and Metal version is now available and can be downloaded and installed through your Origin games library. Unfortunately the game isn’t actually playable as this error is appearing at the Main menu:

If you look in your Applications folder you can probably see the Sims 3 Packs folder but no game app:

Hold down CMD, Shift and the full stop/period key and you will see hidden files and folders. Now you can see the Sims 3 app:

I don’t know what the cause of this is but thankfully EA are aware and looking into it. I’m wondering whether it’s a trusted developer/certificate thing? I’m blaming Origin. If in doubt, blame Origin because it’s horrible. I have tried various workarounds I thought might work with no success and am still playing around now.

Keep an eye on this thread for updates from MaxisJoe and hey, you didn’t really think the launch would go smoothly did you? This is Sims 3 on a Mac 😀