EA have released a small but very important patch today (23 October 2019) for Mac only. This addresses the issues arising through Apple’s security updates in 10.15 Catalina, specifically:
- Game not having full access to the Documents folder resulting in user data not loading properly
- Origin error message stating that the game is already running
- Error Code 0 when trying to save
After updating you should be prompted to allow the Sims 4 access to your Documents folder. You MUST grant access for your game to correctly load your data.
Get patching! (But not if you are running Lion).
Thank you BluebellFlora for sharing this information. I did install Mac OS 10.15 Catalina as a clean install entirely erasing my hard drive. I re-downloading all the Sims 4 game, expansions and packs. The downloading process took over several days as some times the downloads didn’t work. Every time I start my game since then I have had to delete my sims 4 folder in documents to restart the game. With this patch it started right up with no problems. Thank you again for sharing this information!
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