If this is really happening then wow. Just wow. It’s hope for all those who can’t currently play anymore.
EA have today made an update available for Mac users experiencing problems with the Sims 3. This hasn’t been released as a normal patch through the Launcher but as an update to Origin. They haven’t confirmed exactly what it fixes, only that it should “help with compatibility and stability issues”. Hopefully this means that all those with post-2013 Macs who have graphics cards which are not supported will now be able to play. The affected Macs are all listed here together with the workaround that some have managed to get working (hopefully that workaround won’t be necessary now).
The Origin update can be found here – https://eaassets-a.akamaihd.net/Origin-Client-Download/origin/forum/34349/Origin.dmg
Download it and give it a go. It may be a good idea to run the Origin reset tool first before you install it, I did. Bear in mind that this download is not the one you get if you download from the Origin website, this is a specific one that EA have released and provided the link for over at AHQ. After using it your Origin version should be 188.8.131.5259. My game certainly seems to be launching more quickly and quitting instantly rather than taking its time as it did before when I clicked on Quit Game. If you’re using the disc version of the game you will need to start running the digital version from Origin in order for this update to take effect. Full instructions here on how to do this (but you need to download Origin from the above link, not the one in the help page!).
Please, please, please take the time to post on the thread over on the official forums here, over on the stickied thread in the Mac section of AHQ here, or leave me a comment below. All feedback is really useful, good or bad.
This update is long overdue, I really hope it helps those who haven’t managed to play their games in years.
Oh look, a new update for The Sims 3, how exciting! Oh wait, it’s only for Windows users and introduces a new Expansion and Stuff Pack Manager.
Mac users on most post 2013 Macs cannot play the game due to their graphics cards being unsupported. This is well known among Mac players and EA are aware of it. It is posted about on a daily basis on the official games forum and AHQ. People are still buying the game as according to the system requirements it will be fully compatible on their Mac, but it isn’t. If you have no idea what I’m talking about just read my page here.
Here’s what I think. I think that EA are no longer using the 3rd party they used for the Cider wrapping of the game so there is no one at EA who actually knows how to patch it. They’re hoping that over time Mac users will just stop moaning and buy Sims 4 or disappear altogether. Well, it’s been two years now and people are still buying the game, only to find out that it is not compatible on their new Mac. I know this because I am replying to their posts on the forums, daily.
Prove me wrong EA, go that extra mile and actually help your Mac user base rather than hope we all crawl away, never to come back (or buy Windows machines instead). While you’re at it, how about releasing that patch for Sims 4 which has rendered the game unplayable for those with NVIDIA 512MB GPUs on OS X El Capitan? You know, the one that will have taken you over two months to fix. Yep, that’s another massive group of Mac users who aren’t able to play the game they paid EA for.
At least Sims 4 is 64 bit in OS X though. They did something right.