Sims 4 Lion users – do not update your game

The upcoming patch on 3rd October will no longer support macOS 10.7 Lion. If you are running Lion do not update your game and make sure you turn off automatic updates now. If you update you will not be able to roll back to a previous patch level so your game will be unplayable. EA_David has posted this statement in the Sims Mac forum at Answers HQ.

How to turn off automatic updates in Origin:

  1. Click on Origin in the menu bar then Preferences, or click on your account in the bottom left corner of the Origin client window then Application Settings:
  2. Make sure you are under the Application section and scroll down to Client Update. Turn off Automatic Updates so it looks like this:
  3. You can apply Origin updates but make sure Automatic Updates are disabled after each update. I also have a slightly more in-depth article here about updates.
  4. If you have to reset Origin make sure you disable automatic updates in the log in screen:

Unfortunately this means that Realm of Magic is the last pack Lion users will be able to play as any subsequent packs will need the game to be updated. The obvious workaround to this is to update your Mac to a later version of macOS which you can do through the Mac App Store.

Feel free to ask any questions below. The following related articles may also be of interest:

Installing  macOS on an external drive
Sims 4 minimum and recommended system requirements
Disabling Origin automatic updates and startup
Resetting Origin
Fix for ActivationUI 32-bit file
ActivationUI fix rolled back due to Lion issues

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Sims 4 hot fix patch – fixing the Lion issue, bringing back the incompatibility error

EA have released a hot fix patch to correct various issues created by the patch last Tuesday 16 April. One of the fixes is specifically for Mac users running 10.7.5 Lion:

Fixed an issue where Mac players on certain older versions of OS X were unable to launch the game. As a result, we rolled back a fix that was done for Mac players on 64-bit systems that eliminated a false error message which said, “The Sims 4” is not optimized for your Mac and needs to be updated.

The rolled back fix they are referring to is this one. Unfortunately we will start getting the error message again when launching the game after an OS update, or subsequent patch if they don’t fix it again in the next one. But I shouldn’t imagine this is anything to worry about, more an inconvenience than anything. It really is in EA’s interests to fix this error, otherwise the game will not load on the next version of macOS after Mojave.

 

Sims 4 will not close and Force Quit doesn’t work either

This seems to be an emerging issue for Mac users since the June patch – the Sims 4 will not close properly when exiting out of the game. The game will appear to close but will still be running in the background. Using Force Quit does nothing and using Activity Monitor to quit processes doesn’t work either.

If you are suffering from this issue PLEASE post in this thread. The more info obtained the more likely we can come up with a fix.

Thanks 🙂