Sims 4 Mac Bugs – Page 3

CAS cursor glitch and ActivationUI error fixes for Sims 4

Published on April 16, 2019April 17, 2019 by BluebellFlora2 Comments

Two important Mac specific fixes have been included in the April patch:

CAS cursor glitch

Fixed an issue for Mac users with Intel integrated graphics, where the mouse cursor would not move properly after adjusting the shape of a Sim’s body in Create a Sim.

This annoying issue affected some, but not all, Mac users with Intel only graphics. The cursor would not appear to track properly in CAS:

(video credit – 13Vader)

For more examples and the specific help thread at Answers HQ please go here

Sims 4 not optimised for Mac

Removed an outdated file that was causing a false error message to appear for 64-bit Mac users that said, “The Sims 4” is not optimized for your Mac and needs to be updated.”

The following error message would display when launching the game after an OS or game update:

This error message is not to be confused with the similar message when launching full 32-bit apps in macOS. 32-bit apps like Sims 3, Sims Medieval and SimCity will still cease to function in the next release of macOS. Sims 4 is 64-bit.

Sims 4 bug – teeth and eyes showing in First Person View

Published on November 15, 2018 by BluebellFlora2 Comments

This is not a Mac only bug but affects users with integrated Intel chips. In the Mac family that is 13″ MacBook Pros, non-Touch Bar entry level 15″ MacBook Pros, all MacBook Airs, all MacBooks, Mac minis and entry level iMacs.

The bug is seen when entering First Person View/Camera in live mode:

Thankfully SimGuruNick has found a workaround and tweeted it for Windows users:

Note that using this workaround will likely cause reduced game performance and a choppier frame rate. But that's why it's only a workaround, we'll fix this in a patch soon 🙂

— SimGuruNick (@SimGuruNick) November 14, 2018

To access the GraphicsRules.sgr file on a Mac and make this change:

Right click/Ctrl click on the Sims 4 app in your Applications folder and select Show Package Contents from the menu that appears.
Open the Contents folder then double click the GraphicsRules.sgr file to open with TextEdit.
Hit CTRL and F to bring up the search bar, type in skinning then hit enter.
You should get two hits, the first one will already say false at the end. The second will say true and will be under the Intel section.
Change the true to false then quit TextEdit, the file should automatically save. If it prompts for a save, save it.

You should now be eyeball and mouth free! Thanks to SimGuruNick for posting the workaround and also to adambrown_1982 at AHQ who allowed me to use his pictures and confirmed that changing the value to false also works.

Upside down screenshots in the Sims 4 on Mac since the August patch

Published on August 16, 2018August 17, 2018 by BluebellFlora1 Comment

This one is funny – since today’s patch all screenshots taken in-game are upside down and back to front.

Not really too much of an issue but something to be aware of if you like to share them from within the game. You can easily turn them the right way in Preview (Documents > Electronic Arts > The Sims 4 > Screenshots) by rotating 180° and flipping on the horizontal. This doesn’t help if you want to access them in-game though as they appear to have disappeared:

We have a thread running at AHQ on the issue but nothing really that needs feedback at the moment, EA are aware of the problem. It wouldn’t hurt to hit the Me too button though – https://answers.ea.com/t5/The-Sims-Mac/Screenshots-upside-down-and-back-to-front-since-August-patch/td-p/6987234

Screenshots upside down? This is a Mac-specific issue that we have confirmed and our team is working on. It *should* be fixed in our next patch (keyword is "should"). Thanks everyone for the reports! 🙂

— SimGuruNick (@SimGuruNick) August 16, 2018